Q. How long after I purchase my web design template will it take to be product entry ready?
A. It will take approximately 3-5 business days.
Q. What payment methods do you accept?
A. We accept secured payments through Paypal, Money Orders, and personal checks.
Q. Can I request design changes to pre-made templates?
A. Sorry, but we cannot change the designs on our limited or OOAK pre-made designs. If you have a different design in mind, we will be more than happy to create a custom template.
Q. Do you do product entry.
A. No, however we will make sure we help you to become familiar with the cart system so that you are able to add products. Even those with limited computer skills can easily navigate and add products through our recommended cart system.
Q. Do you offer refunds?
A. Because web designs are not a tangible product we cannot issue refunds. We will work with you until you are completely satisfied.
Q. What if I'm having technical issues with the cart system.
A. If you are having technical issues with your cart system you can contact me or submit a ticket with Papashopps. They have an excellent customer service department.
Q. How long does it take to complete a custom Web Design.
A. Approximately 4-6 weeks.
Q. Do you have layaway plans?
A. Yes we do. A 20% down payment is required with monthly payments. We do not differentiate between the small and large business owners. The quality of customer service is the same for all our clients. Our goal is to help you make a success of your business.
|
|
